Didi Burton - State Farm Insurance Agent

Reviews

• Miranda love xoxo Mia

  May, 26 2018
  ★ ★ ★ ★ ★
  Great Office! Very knowledgeable Staff ! More than what I expected from an insurance company. I was a referral myself and after doing business with Didi Burton's Office I can understand why my family member is so happy!
• Raysa Llinas

  Apr, 24 2018
  ★ ☆ ☆ ☆ ☆
  Terrible customer service. They were SUPER eager to sell me the auto policy over the phone, telling me there was no need to come into the office. Great! A few days after the first month's pay is withdrawn from my account, they start bombarding my phone will calls and voicemails saying that I need to come in to sign papers and get an inspection or my policy would be cancelled. I work 2 jobs and it was hard finding time to go see these people. Since I couldn't go in the few days after the call because of my schedule they CANCEL my policy. I went in today after finally being able to get a small window from my two jobs to see them. They had me sign a form to approve them withdrawing my payments and had asked If i had signed this...OBVIOUSLY NOT! Because they said I had no need to come in to the office when I was getting my policy. But they sure have been withdrawing payment from my account without this form signed. Unbelievable. When this policy is done I'm not returning to this office. Terrible, careless, misinforming customer service.

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